Frequently Asked Questions
Everything you need to know about the world's most addictive reflex trainer.
What is included in the Boxbollen set?
Each Boxbollen set includes the signature adjustable headband, an elastic string with a high-quality foam ball, and a unique license code to access the Boxbollen app for tracking and competitions.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on your location and customs processing.
Is the Boxbollen app free to use?
The basic features of the Boxbollen app are free to use with your purchase. You can track your hits, compete on global leaderboards, and participate in official challenges using the code found in your box.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund, minus shipping costs.
Is Boxbollen suitable for children?
Yes, Boxbollen is a fantastic tool for kids to improve hand-eye coordination and stay active. We recommend supervision for children under the age of 6 due to the elastic string.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.